Attention Amazon sellers: you almost certainly are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is caused by you whenever Amazon mis-handles your inventory. Amazon manages similar to 350 million products worldwide, so it’s not surprising that inventory discrepancies are likely to sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, and other Amazon fee overcharges qualify for Amazon FBA reimbursement.
Typically, it’s your decision to identify occurrences that be entitled to Amazon FBA reimbursement and submit the appropriate claims. The whole process is difficult and time-consuming. Also, observe that claims for any of those errors have to be filed within 1 . 5 years of the occurrence.
This informative guide reduces what Amazon FBA reimbursement is, and just how you are able to most easily recover money that’s rightfully yours.
Types of Amazon FBA reimbursements
The 5 main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to acquire lost during shipping or misplaced inside the warehouse. Another common cause is incorrect barcoding. Whatever the reason, the only method to be sure what’s happening inside your inventory would be to carefully review of your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged within the warehouse and in the course of shipping. There’s a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
En route from the fulfillment center towards the customer
On the way to fulfillment center
Missing in fulfillment centers for the past Thirty days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not settled
Returned Not Refunded after 45 Days: customer received your money back, but did not return the product
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after Sixty days: customer granted very to the refund guarantee after the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or get rid of your inventory without your permission. However they do owe you Amazon FBA reimbursement if this does. The best way to know for sure is always to continually track inventory within your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights may lead to higher storage, shipping and commission fees.
It’s responsibility to find out if such fees are overcharged and offer proof in a Amazon declare that supports lower product size and dimenstions.
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