Free CMQ/OE Sample Questions and internet-based Practice Exams

Free CMQ/OE Practice Test

1. One impediment to leading to effective change is that the subjects being studied may intentionally or unintentionally change their behavior simply because they’re aware they’re being monitored, rather than on account of any fundamental facets of the experiment. This is whats called the:

Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions

2. The theories of Abraham Maslow are foundational elements of which of these management styles?

Scientific management
Human relations management
Management by objective
Management by results

3. The information management approach in which individuals add their knowledge to a common storehouse (like a database) is known as a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), just about all uses many tools which aren’t an exclusive area of the methodology. Which of these outside tools commonly doing work in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache way of business processes is called the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name originates from studies of workers with a factory called Hawthorne Works in early area of the last century. The research discovered that when workers know they’re being monitored within the experiment, the final results with the experiment usually are diverse from those achieved by workers taking part in an identical experiment who’re unaware that they are being monitored. Sometimes the difference is positive, and sometimes the difference is negative, however when workers know they’re being observed within the experiment, the outcomes will often be skewed, this also have to be looked at.

2. B: Human relations management. Abraham Maslow’s theories are foundational towards the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which many people have referred to as a pyramid. At the bottom will be the most rudimentry physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow considered that just isn’t possible for people to achieve the goal of meeting their advanced needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The information management approach in which individuals add their knowledge to a common storehouse (like a database) is known as a codification strategy, or push strategy. One other answer option is all instruments or strategies widely used in knowledge management.

4. C: Five Whys. An Ishikawa diagram, also called a fishbone diagram, will be included in the 5 Whys method of getting to the foundation of the problem. The diagram concept was made by Kaoru Ishikawa, which is widely used for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache way of business processes is called the Nine Boxes Model. It is made up of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually employed in the style of employee training programs.
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