Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages something similar to 350 million products worldwide, so it’s unsurprising that inventory discrepancies will sometimes occur. Whenever they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges meet the criteria for Amazon FBA reimbursement.
Generally, it’s your choice to distinguish occurrences that be entitled to Amazon FBA reimbursement and submit the right claims. The whole process is tricky and time-consuming. Also, be aware that claims for almost any of the errors should be filed within 18 months of the occurrence.
This guide breaks down what Amazon FBA reimbursement is, and the way you can most easily recover money that is certainly rightfully yours.
Varieties of Amazon FBA reimbursements
The five main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to obtain lost throughout shipping or misplaced in the warehouse. Another common cause is inaccurate barcoding. Whatever the reason, the only method to be sure what’s happening with your inventory would be to carefully take a look at inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged within the warehouse along with the course of shipping. There is a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
On the way from the fulfillment center for the customer
To fulfillment center
Missing in fulfillment centers in the past Four weeks
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid for
Returned Not Refunded after 45 Days: customer received a refund, but would not return them
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after Two months: customer granted different for the refund policy as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dispose of your inventory without your permission. However they do owe you Amazon FBA reimbursement if this does. The only method to determine this is usually to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights may lead to higher storage, shipping and commission fees.
It’s responsibility to determine if such fees are overcharged and still provide proof in the Amazon declare that supports lower product weight and dimensions.
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