Have a look at accreditations
For any water treatment company, the LCA certificate will be the one thing you would like to be receiving in the post come the end of August. And it is not easy to have! Eminating from the individual that were required to apply for the re-registration, it’s stressful. After the work linked to putting everything together, there was the weeks of panic between broadcasting the re-registration documents and obtaining the certificate. The accrediting company needs evidence you’re doing everything you say you’re, every member will get audited – generally every couple of years (and that means you really can’t make it all up!).
Test their technical knowledge!
The truth that the corporation you will be paying needs to know their stuff may appear just like an obvious point to make, but exactly how often would you just trust your suppliers know very well what they do without testing them onto it? I might recommend quizzing your water treatment supplier on their knowledge – legionella control may be the law and you need to know you’re having the best.
Obviously how you test them out is determined by the extent of your personal knowledge. You can not inquire something you don’t understand yourself! Doing investigation and relating it time for your equipment or even a problem on the site ought to be sufficient.
Money isn’t everything
Everybody knows that fitting in with a low cost is standard when employed by any company and it is no different at B & V. However, it’s typically true that the least expensive price is never the best.
Water treatment methods are a legitimate requirement. If you have a Legionella outbreak on your site you will end up responsible for any repercussions. It’s some of those sad facts of life. So just why spend the money for minimum possible to stay, everyone else, safe? With budget prices comes budget service and that’s something you Cannot afford.
Another point to make for this subject is one that pertains to any service you’re buying… hidden costs. This is one way companies who charge what seems to be a ‘too great for be true’ rate make their money. Because, much like the saying, when it seems too great for be true, it often is.
Testimonials and references are everything!
It is not what companies say about themselves that matter, it’s how many other people say about them.
Ask any water treatment supplier for two main or 3 testimonials or references. Contact these people – whenever they much like the company enough to present a testimonial or agree to work as a referee they just don’t however giving them a call to check on. Ask them questions and find out what water treatment was performed on location. If the water treatment company would really love your business, they are going to provide you with info of sites where the work was similar to how it is will probably be on yours. Bingo – you’ve eliminated any made-up testimonials but happened to be a great insight into how the company works and appears after their clients.
Keep in mind that it’s site!
Always remember that once you employ a water treatment company to function in your site, you might be employing them to care for your equipment. Whenever they place the wrong corrosion inhibitor in, say, your cooling tower, You are person who will pay for another one in the event it all goes wrong.
Due to this, there’s 2 what exactly you need to recollect:
1) It is a personal site and so your rules. Make sure you use a water treatment company that knows and respects this as they’ll respect your equipment too. An excellent relationship means less mistakes.
2) This point follows on from the last. It IS your site – if you are unsure about anything at any time, ask. If you do not seem like they do the most effective for your site, or making mistakes, use someone else.
Many folks possess the “too much effort” attitude with regards to changing supplier. But, if you even have the least doubt that your particular current supplier isn’t working properly, you’re throwing your hard earned money away. In the end, you would not have a employee putting in half the required amount of effort, you aren’t suggesting exactly what they actually do and why once you ask.
If you’re a ‘complicated customer’
No two sites are the same in terms of treating water, but generally most sites contain the standard cooling towers/boilers/closed systems situation. You can find, however, individuals around who are required what we should in the market love to call ‘specialist applications’.
Now I’m writing on the assumption that you know if you are a ‘specialist application’ site or not, but understanding that don’t assume all water treatment companies are as communicative as everyone would like, I’ll explain briefly:
‘Specialist application’ describes websites that have questionable boilers, large cooling towers, ro plants or something as equally ‘complicated’.
Nearly all water treatment companies do not have the detailed knowledge or specialist products required to handle your requirements. Ensure you uncover precisely what your potential supplier promises to do as well as what treatment regime they normally use. Then obtain a second opinion from another water treatment company.
References are available into play again here. Ask them for information of one other site where they have got treated the same equipment because they is going to be treating on yours. Always employ a business with previous experience – it is not worth it to become a ‘trial’ site.
A good water treatment company will always offer you ways of saving money on-site (one other reason why the most affordable original quote might not be the most effective). There are plenty of strategies to scaling down costs that the water treatment supplier should inform you of.
Obviously every web site is different therefore we couldn’t let you know what might necessarily meet your needs, but a majority of examples of ways of cutting cost is the following:
1) Running your cooling tower or boiler at the optimum cycles of concentration (this may save water AND chemical usage) OR
2) Ensuring the boiler hotwell is running at the optimum temperature (that can minimize chemical usage).
It’s as fundamental as that! Picture this when you find yourself reading through an offer from your water treatment company.
Anything good firm is constantly researching new methods for making things much easier. It is no different in the water treatment industry. There are numerous things around which can be making water treatment more automatic, and keep sites complying with legislation.
It’s worth asking a possible water treatment company when they’ve any ‘non-traditional’ services available – although you may don’t have any intention of with them. For the reason that? Companies that are seeking to last will always look ahead. You dont want to discover you are always with all the traditional temperature check method while your entire competitors are save your time and funds using new and innovative ways!
Think of risk assessments
If your water treatment risk assessment completed on your web site is wrong, every one of the water treatment carried out after that is going to be also. Well, for the following two years no less than. If exactly the same company perform the review? It’ll be wrong for that 2 yrs next at the same time.
Always ask to view a good example risk assessment. Generally, the harder detailed and organised danger assessment better. Good water treatment companies please take a great deal of time and energy over risk assessments because they realise their importance. Once it’s done, compare it which has a risk assessment made by another water treatment company. In case you have picked well, the main difference in quality ought to be immediately apparent.
It’s greater than okay to do a little bit of digging about how your potential water treatment company runs their business. What’s their complaint procedure? During the very best or best companies mistakes happen, and complaints are lodged. Just what exactly can they do if something goes wrong for you?
What’s their standard and express delivery times and how much would they cost? Ensure think that you’re getting a wonderful service to discover that this standard delivery time for chemicals is Two weeks as they are produced in some obscure country to save lots of costs. And just what in case you run out of chemicals altogether? If the supplier doesn’t have a weekend service for chemical deliveries, or it costs the earth because it needs to be sent on a plane, there is a problem.
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