Decanting tenants an excellent practice guide


Each time a recent disaster occurred, a number one Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the large number of displaced tenants in the impacted area. The Housing Association required an unexpected emergency housing solution for your team that can provide:

• 24/7/365 access to comfortable, long-term accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations from the impacted areas additionally,

to make certain costs were managed effectively, the company required a fix that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This led to higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee and the client.


The Housing Association required to secure a comprehensive emergency housing solution that will reduce costs and streamline the billing process therefore the CATS team could give attention to meeting their tenant’s needs. Jigsaw, featuring its broad inventory of hotels, apartments, homes and much more, could provide you with the Housing Association CATS teams with furnished apartments with an extended stay over Thirty days. This solution offered several benefits, including:

• Major cost savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to resort rooms, and identifying convenient options inside a specific location, the consumer was able to reduce staff overtime previously allocated to invoicing and processing, eliminate short-term stay hotel taxes and worked with Jigsaw to negotiate exceptional leasing terms for longer (8 week) stays.

• Improved operating efficiencies through centralisation

Centralisation from the temporary housing process through Jigsaw allowed the client to improve operating efficiencies through providing one particular source for all those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing a crisis housing solution to get a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger living spaces, full-size kitchens and separate living rooms. This solution allowed the client’s employees to focus less about the stress and inconveniences related to being away from home for very long periods of time plus more on fulfilling the displaced tenant’s needs.

• Enhanced use of data

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features essential for successfully managing expenses, sharing information and improving service. Results By offering a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and more suitable housing accommodations, Jigsaw surely could assist the client save lots of time, money and resources. Because of this, the Housing Association experienced a savings of greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for each apartment. To explore this situation study or how Jigsaw perform with you to give a temporary housing solution for the catastrophe response teams, please call 0845 0000 792 or complete the design below.

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