We (and the other internet for the past decade) have previously spent some time convincing you with the need for acquiring online reviews to your business. So let’s just assume you’re in love with some great benefits of creating a bunch of people tout how awesome you are well on the web.
However, it’s not safe to assume we all know wherever from the wide world of the web we can easily point those well wishers when they need to sing our praises. I am talking about, we would all be capable to rattle off 1 or 2 sites (“Yelp! And i believe they come to show up in Google Maps, too?”), but we do not exactly use a laundry report on options at our disposal.
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Take a look at our report on the best product review websites for B2B and B2C companies. Remember that every industry has niche sites, too. As an illustration, those in center industry may choose to be on UrbanSpoon. This blog post won’t end up in websites that are specific to a single industry, however it will provide local review that affect businesses in almost any industry.
Review Sites for B2C Companies
1) Amazon Customer Reviews
Amazon was among the first internet vendors to allow consumers to post reviews of items in 1995, also it remains one of the most important helpful consumers seeking to make informed purchase decisions. Regardless of whether people can and also do buy a product elsewhere, should it be in love with Amazon.com — unless it’s gasoline or drug paraphernalia, that’s — then lots of people will look up its Amazon review before they purchase.
And what will separate your products or services in one that seems exactly like it? Those shiny gold stars and good reviews. Goods are rated over a five-star rating scale, that’s divided by area of reviews per star, followed by most helpful reviews and quite a few recent reviews.
2) Angie’s List
Aimed at U.S.-based service businesses, Angie’s List is really a “higher-end” website, because users actually have to cover membership. However, you get what you pay for. The reviews, given by using an A-F scale, are generally very well-thought out — few people like going that ranting and raving that’s more common on free review sites. The reviews can’t be anonymous, that helps lessen fake or misrepresentative reviews, and companies should react to the reviews posted on them, too.
It’s absolve to generate a page to your company. When you have yours, encourage your clients that are on Angie’s List to leave reviews there — members will be the only ones able to take action!
3) Choice
Have customers around australia? Options are a member-funded website located in Australia. Choice independently test services and supply performance reviews for their members. The bulk of their work involves testing services themselves, creating product comparisons, and writing buying guides. Moreover, though, they do allow members to rate and discuss specific product brands and models to Choice members. In case you have customers around australia, we recommend encouraging those who are on Replacement for leave reviews there.
4) Trustpilot
Trustpilot is really a fast-growing, community-driven consumer review platform located in Denmark, although they’ve expanded beyond Europe into 65 countries, like the U.S. The platform for businesses helps companies throughout the entire world proactively collect reviews. It’s the customers who write both product and seller reviews, keeping it third-party verified.
While they use a basic version for free (this allows you to develop a profile page and collect reviews), their paid versions enable you to create customizable review invitations, share ratings and reviews on social websites, and link review data to your internal business systems.
5) TestFreaks
Comparable to TrustPilot, the Swedish-based TestFreaks helps companies proactively collect reviews and write seller reviews to check them. Another cool addition? Their question and answer feature, which lets potential clients post questions and receive answers straight from your customer care team.
6) Which?
Which? can be an independent consumer review organization that tests and reviews products and after that writes about them. Unlike Angie’s List, it is the folks of which? who write the reviews — not absolutely free themes. They do not accept submissions for product testing or survey inclusion, nevertheless they do encourage people to let them learn about their items and services by emailing [email protected].
Even though this leaves less room so that you can influence whether your product or service turn out on their own site, it’s still worthwhile to learn about and checking in for this popular site, specifically if you have customers from the U.K. The site has reviews for from dishwashers and tablets to cars and credit cards. They make certain you review every one of these products themselves, and after that talk about both their methodologies and results. They also take customer surveys of products like the best and worst firms for customer care.
Lots of their submissions are free, but customers can become members for ?10.75 per month to obtain use of a “Best Buys” and “Don’t Buy” list, the most recent reviews of items off their test labs, and use of their consumer legal counsel service.
7) ConsumerReports
A nonprofit organization, ConsumerReports can be an independent product testing organization that runs unbiased tests to rate and recommend products. They’ve reviewed over 7.7 million products, accept no advertising, and pay for all products which they test. (Fun fact: They buy and test 80 cars a year!) This can be about as legitimate since it gets. Consequently, there are no longer much that can be done here “except” if you sell an item, be sure it’s really, excellent.
If nothing else, you could take this website as a lesson in excellent article marketing. Per product they review, they feature the review criteria, product overviews, a buying guide, and social sharing buttons. To make sure quite comprehensive and, well, helpful. Pretty much the true secret to great content, am I right?
8) TripAdvisor
If you are from the travel, hotel, airline, entertainment, or restaurant industries around the globe, you will want to read the reviews around the popular website TripAdvisor. As the largest travel site in the world, it has over 225 million reviews, opinions, and photos taken by travelers. There is also some awesome content on their own about low airfares, travel guides, rental listings, and advice forums about almost any location in the world you may want image. A number of people look there before you make a visit.
The key with a successful profile on TripAdvisor is rendering it as near to the peak of these popularity index as you possibly can, to ensure people searching for information within a specific place call at your listing. Based on TripAdvisor, the popularity ranking algorithm is based on three critical factors: quantity, quality, and recency of reviews. Here’s an excerpt with the advice they give businesses seeking to enhance their ranking:
Quantity: Ask you and your guests to write reviews, and make use of our management center tools to remind them once they take a look at. Offering incentives for reviews is from the rules, though — have a look at our policy to actually know very well what is and isn’t okay.
Quality: Guests who enjoyed top notch hospitality and a memorable experience will write positive reviews. Monitor what previous reviewers wrote to determine what worked and didn’t perform most optimally to your property in order to maintain and enhance your service.
Recency: Recent reviews factor more strongly in your popularity rankings and older reviews close to influence on a hotel’s ranking with time. Yet again, encourage guests to write reviews to maintain fresh content rolling in.”
9) Yelp
Yelp is really a free website that lets consumers rate businesses over a five-star scale. Any company can generate a profile on Yelp for free, and users can create their particular free profiles to check a business. You’re absolve to react to reviewers, too, but we recommend taking a balanced and polite method of any negative reviews you get, as Yelpers have been in a reasonably tight-knit community.
Yelp in addition has come under fire over the past several years for some slightly shady practices, like incentivizing businesses to advertise with these to acquire gaming the search recent results for their business (“Pay us money and we’ll push bad reviews down!”). Savvier consumers started to examine Yelp reviews in general current reviewer’s clout in mind, instead of getting switched off with a business as a result of one bad listing.
However, it’s still to help you to get a constant stream of positive online reviews going to your business’ Yelp account so happy industry is always near the top of your review feed — especially is you might be a location-based business. Yelp profile information contains items like store hours and location information, so your profile will frequently show up when folks Google your company.
10) Google My Business
You already know those reviews that report up with you google for a business? Yeah, those things take presctiption this list greatly.
Google’s Pigeon algorithm update uses distance and location ranking parameters to provide improved local internet search results. So, for your business’ how do people be properly optimized for search, you will want to create verified accounts with local directories — especially Google’s, called Google My Business. Getting reviews, comments, pictures, and so on, especially on the search engines, can provide a good start looking. Only verified local Google+ pages can react to reviews.
An added bonus? Google Maps pulls that information the ones reviews in the app, so creating a great deal of content in that room will make your company look more reputable.
11) Yahoo! Local Listings
Comparable to Google My Business reviews, Yahoo! Local reviews let users post reviews of businesses using a five-star rating system.
Based on Internet search engine Land, Yahoo! still receives about 10% of search engine share. So even though you might n’t need to speculate time working out the intricacies of Yahoo!’s algorithm, obtaining some favorable reviews around the Yahoo! Local Listings sure couldn’t hurt to the 10%.
Review Websites for B2B Companies
12) G2 Crowd
If the business sells software, you will want to make sure to use a presence on G2 Crowd. Each month, over 300,000 people thinking about buying software read the 37,000+ user reviews on this web site to allow them to make better purchasing decisions.
G2 Crowd operates a lot like Yelp, in a certain niche. Companies are reviewed over a five-star scale, and reviews cover from setup and easy people to security and support. Reviewers answer questions like “What do you like best?”; “What do you dislike?”‘; and “Recommendations to other people considered the merchandise.” Also, you are able to upvote and downvote others’ reviews.
13) TrustRadius
Like G2 Crowd, TrustRadius can be an online website for software businesses. Reviewers on the website are authenticated via LinkedIn to make sure they’re users (although the reviews themselves may still be anonymous), that enables users to determine what their LinkedIn connections assert about particular programs on TrustRadius. This adds a layer of trust for an individual reading the website.
You should use the website to browse reviews of individual companies, or compare two companies side-by-side to match their five-star ratings, screenshots of these products, pricing details, and user comments from reviewers.
And company reviews, they’ve put together a whole bunch of buyer guides for categories including talent keeper, business intelligence software, core HR software, social websites, and A/B testing to help individuals find the proper product for the kids determined by numerous reviews and user ratings.
14) Salesforce AppExchange
Provide an app around the Salesforce AppExchange? Then you will need to keep track of your app’s ratings and reviews there. Reviews are using a five-star rating system, and every app has reviews listed most abundant in helpful positive review and quite a few helpful negative reviews first, followed by all reviews, that users can filter by rating, date, and helpfulness. They’ve embraced transparency, letting users access 1000s of reviews to see the number of downloads with just several clicks.
For Online Reviews Both B2B & B2C
15) Better Business Bureau
A nonprofit site, the higher Business Bureau (BBB) evaluates all kinds of businesses against some tips based on how businesses should treat people. They do not directly recommend or endorse any businesses, products, or services; they only provide you with the public with the info on their internet site about businesses, and if they have met the BBB’s accreditation standards. They’re going to also review both accredited and non-accredited businesses.
A business’ profile listing around the BBB contains general overview information, like a short company bio and the company’s accreditation status, past any complaints made regarding the business and whether they were resolved, reviews, and the BBB’s A – F rating with the business.
16) Glassdoor
Glassdoor can be an employee website which enables anyone — from prospective employees to potential clients to investors — receive an concept of that of a firm is really like internally. Quite simply, it will help measure the more qualitative factors of products like valuation.
Employees can share what it’s want to interview and just work at their companies, and the site shows visitors which companies are rated highest by their staff. Many employers use it to develop their employment brand to allow them to target and recruit candidates, however you can also utilize reviews to share ideas internally for improvement among your management team.
Creating a manager account is free, and it is an easy task to track and react to reviews. For example, you are able to create alerts so that you receive an email every time a new review is posted in order to acknowledge and react to each.
Other Places for Consumer Reviews
Online reviews also exist on websites that aren’t necessarily built just to publish online reviews. Some businesses use their social presence and how do people encourage online reviews … and several brands just have them unsolicited, for better or worse.
Here are some websites that, if you opt to (please, elect to) may serve as additional hubs for online reviews. And perhaps they are awesome, since they have enormous reach, and you’ve got some — or even entire — control of these properties.
17) Facebook Ratings & Reviews
Are you aware there is a place on Facebook for fans to leave ratings and reviews of the business? There sure is … it’s named, aptly, Facebook Ratings & Reviews. It seems like around the left-hand side of the Facebook Page, and you can’t move or eliminate it as if you can other parts of the Page.
Anyone logged into Facebook can post a rating or review of a business. All they should do is navigate to the Reviews area of your Page, click the grey stars to pick a rating, and after that write an optional review. They are able to make that review public, visible to friends, or visible simply to them.
18) Twitter
The ridiculously fast-paced nature of Twitter causes it to be appear like an odd place to try and accumulate reviews. But while users may not always seek out reviews directly on Twitter (unless you started some sort of review hashtag, perhaps), tweets are nevertheless indexed looking results. This means a user’s tweet, whether complimentary or less-than, could pop up from the SERPs when someone’s searching for reviews in your business.
Not only this — there’s items you can actively employ the positive tweets coming at you. As an illustration, we tested the component of social proof on conversions only at HubSpot, attaching three tweets that gave positive reviews by using an ebook we had been promoting back then. Guess what happens happened? The CTA with the three tweets converted better than the CTA without tweets. In case you learn to “Favorite” tweets that may function as positive reviews in the foreseeable future, it’ll be easier to find them if you want to utilize them within your marketing.
19) Your Own Website
Finally, the main one place that you have total and utter control: your website. This is an excellent place to publicize reviews you get (perhaps embed some of the people tweets you favorited?) You could make an area of the website dedicated just to reviews and testimonials, and also will include a form so happy customers can submit their unsolicited reviews. However, if you’re actively campaigning for positive online reviews and you encounter happy customers who want to add an optimistic review but don’t have accounts on sites like Yelp, Angie’s List, or Google, it’s handy to experience a place on your website to share their kind words. Consider adding testimonials to squeeze pages and product pages, too.
To read more about local review view this popular web site: here