We (as well as the remaining internet for the past decade) have spent a little while convincing you from the need for acquiring online reviews for your business. How about we just assume you’re obsessed about some great benefits of using a lot of people tout how awesome you are on the internet.
With that being said, it’s not safe to believe you know exactly where within the wide world of the internet we could point those well wishers whenever they desire to sing our praises. I am talking about, we might all be able to rattle off a few sites (“Yelp! And I think they come to appear in Google Maps, too?”), but we don’t exactly possess a laundry listing of options at our disposal.
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Look at our listing of the best product review websites for B2B and B2C companies. Keep in mind that every industry has niche websites, too. For instance, those involved with center industry may choose to perform UrbanSpoon. This website post won’t end up in websites that are specific to a single industry, but it will provide here that connect with businesses in every industry.
Review Sites for B2C Companies
1) Amazon Testimonials
Amazon was one of the first online retailers to allow for people to post reviews of items in 1995, also it remains the most important practical information on consumers planning to make informed purchase decisions. Even though people can as well as do purchase a product elsewhere, should it be obsessed about Amazon.com — unless it’s gasoline or drug paraphernalia, that is certainly — then many people will look up its Amazon review before they decide to purchase.
What’s going to separate your product or service derived from one of seems exactly like it? Those shiny gold stars and good customer testimonials. Items are rated on the five-star rating scale, which is divided by number of reviews per star, then most helpful customer testimonials and most recent customer testimonials.
2) Angie’s List
Designed for U.S.-based service businesses, Angie’s List is often a “higher-end” review website, because users even have to pay for membership. However, you get whatever you pay for. The reviews, given with an A-F scale, are generally very well-thought out — not a lot of that ranting and raving that’s more common on free review sites. The reviews cannot be anonymous, which helps reduce fake or misrepresentative reviews, and firms should answer the reviews posted regarding the subject, too.
It’s free to start a page for your company. Once you have yours, encourage your web visitors who will be on Angie’s List to go away reviews there — members are the only ones able to get it done!
3) Choice
Have customers australia wide? Options are a member-funded website located in Australia. Choice independently test products and services and still provide performance reviews with their members. The bulk of their job involves testing products and services themselves, creating product comparisons, and writing buying guides. In addition, though, they certainly allow members to rate and discuss specific product models and brands with other Choice members. If you have customers australia wide, we propose encouraging those who are on Substitute for leave reviews there.
4) Trustpilot
Trustpilot is often a fast-growing, community-driven consumer review platform located in Denmark, although they’ve expanded away from Europe into 65 countries, such as the U.S. The working platform for businesses helps companies from all over the world proactively collect customer testimonials. It’s the customers who write both product and seller reviews, keeping it third-party verified.
Since they possess a basic version at no cost (this allows you to produce a profile page and collect customer testimonials), their paid versions permit you to create customizable review invitations, share ratings and reviews on social media, and link review data on your internal business systems.
5) TestFreaks
Similar to TrustPilot, the Swedish-based TestFreaks helps companies proactively collect customer testimonials and write seller reviews to check them. Another cool addition? Their question and answer feature, which lets prospects post questions and receive answers straight from your customer care team.
6) Which?
Which? is surely an independent consumer review organization that tests and reviews products then covers them. Unlike Angie’s List, it does not take folks of which? who write the reviews — not the shoppers. They just don’t accept submissions for product testing or survey inclusion, nevertheless they do persuade folks to let them know about their items and services by emailing [email protected].
Even though this leaves less room so that you can influence whether your products or services wind up on their site, it is worth knowing about and checking in on this popular site, particularly if you have customers within the U.K. The web site has product critiques for anything from dishwashers and tablets to cars and bank cards. They ensure that you review these products themselves, then talk about both their methodologies and results. Additionally, they take customer surveys of products prefer and worst firms for customer care.
A great deal of their submissions are free, but customers can be members for ?10.75 a month to acquire usage of a “Best Buys” and “Don’t Buy” list, the newest reviews of items from other test labs, and usage of their consumer legal advice service.
7) ConsumerReports
A nonprofit organization, ConsumerReports is surely an independent product testing organization that runs unbiased tests to rate and recommend products. They’ve reviewed over 7.7 million products, accept no advertising, and pay for all items that they test. (Fun fact: They’re buying and test 80 cars each year!) This can be about as legitimate mainly because it gets. Therefore, there isn’t much that you can do here “except” let’s say you sell a product, make sure this really is, great.
If nothing else, you could take this website as a lesson in excellent article marketing. For each product they review, they supply review criteria, product overviews, a buying guide, and social sharing buttons. To make sure quite comprehensive and, well, helpful. Basically the key to great content, shall we be held right?
8) TripAdvisor
If you’re within the travel, hotel, airline, entertainment, or restaurant industries from any location, you need to check out the reviews about the popular website TripAdvisor. Because the largest travel site in the world, it has over 225 million reviews, opinions, and photos taken by travelers. There is also some awesome content on their about low airfares, travel guides, rental listings, and advice forums about you’ll find location in the world you could possibly image. A number of people look there before making a vacation.
The true secret with a successful profile on TripAdvisor is so that it is as close up of these popularity index as you possibly can, so that people trying to find information in the specific place call at your listing. In accordance with TripAdvisor, the recognition ranking algorithm is founded on three key components: quantity, quality, and recency of reviews. Here’s an excerpt from the advice they furnish businesses planning to grow their ranking:
Quantity: Ask your invited guests to write reviews, and employ our management center tools to remind them when they have a look at. Offering incentives for reviews is up against the rules, though — check out our policy to actually know what is and isn’t okay.
Quality: Guests who enjoyed first class hospitality along with a memorable experience will write positive reviews. Monitor what previous reviewers have written to determine what worked and did not work most effectively for your property so that you can maintain and improve your service.
Recency: Recent reviews factor more strongly on your own popularity rankings and older reviews have less impact on a hotel’s ranking with time. Again, encourage guests to write reviews to hold fresh content rolling in.”
9) Yelp
Yelp is often a free review website that lets consumers rate businesses on the five-star scale. Any organization can start a profile on Yelp at no cost, and users can build their unique free profiles to review a business. You’re free to answer reviewers, too, but we propose having a balanced and polite way of any negative reviews you get, as Yelpers are in a fairly tight-knit community.
Yelp in addition has fit in fire over the past few years for a lot of slightly shady practices, like incentivizing businesses to market together to acquire gaming looking latest results for their business (“Pay us money and we’ll push bad reviews down!”). Savvier consumers began to look at Yelp reviews in general current reviewer’s clout in your mind, as opposed to getting turned off with a business because of one bad listing.
With that being said, it is to help you to obtain a constant stream of positive online reviews arriving at your business’ Yelp account so happy clients are always near the top of your review feed — especially is you’re a location-based business. Yelp profile information contains items like store hours and site information, which means your profile will usually arrive when we Google your business.
10) Google My Business
You already know those reviews that report up with you google for a business? Yeah, those things take presctiption a list in a big way.
Google’s Pigeon algorithm update uses distance and site ranking parameters to offer improved local search results. So, for your business’ web site to be properly optimized for search, you need to build verified accounts with local directories — especially Google’s, called Google My Business. Getting reviews, comments, pictures, and so forth, especially online, can present you with a lift searching. Only verified local Google+ pages can answer reviews.
An added bonus? Google Maps pulls that information and the ones reviews to the app, so using a lots of content in that room is likely to make your business look more reputable.
11) Yahoo! Local Listings
Similar to Google My Business reviews, Yahoo! Local reviews let users post reviews of businesses which has a five-star rating system.
In accordance with Search Engine Land, Yahoo! still receives about 10% of google search share. So even if you not want to invest time working out the intricacies of Yahoo!’s algorithm, obtaining some favorable reviews about the Yahoo! Local Listings sure couldn’t hurt for that 10%.
Review Websites for B2B Companies
12) G2 Crowd
If your business sells software, you need to make sure to possess a presence on G2 Crowd. Each month, over 300,000 people looking to purchase software look at 37,000+ user reviews on this web site to enable them to make smarter purchasing decisions.
G2 Crowd operates kind of like Yelp, but also in a specific niche. Companies are reviewed on the five-star scale, and reviews cover anything from setup as well as simple useful to security and support. Reviewers respond to questions like “What would you like best?”; “What would you dislike?”‘; and “Recommendations to others considered the product.” Also, it is possible to upvote and downvote others’ reviews.
13) TrustRadius
Like G2 Crowd, TrustRadius is surely an online review website for software businesses. Reviewers on the webpage are authenticated via LinkedIn to ensure they’re users (although reviews themselves can nevertheless be anonymous), allowing users to determine what their LinkedIn connections say about particular programs on TrustRadius. This adds a layer of trust for someone reading the website.
You should use the website to browse reviews of individual companies, or compare two companies side-by-side to match their five-star ratings, screenshots of these products, pricing details, and user comments from reviewers.
Along with their company reviews, they’ve come up with a whole bunch of buyer guides for categories including talent store, business intelligence software, core HR software, social media, and A/B testing to help those find the right product for the kids according to numerous reviews and user ratings.
14) Salesforce AppExchange
Provide an app about the Salesforce AppExchange? You’ll desire to monitor your app’s ratings and reviews there. Reviews are with different five-star rating system, and each app has reviews listed with more helpful positive review and most helpful negative reviews first, then all reviews, from where users can filter by rating, date, and helpfulness. They’ve embraced transparency, letting users access a large number of reviews and see the volume of downloads with a few clicks.
For Online Reviews Both B2B & B2C
15) Bbb
A nonprofit site, better Business Bureau (BBB) evaluates various businesses against a collection of recommendations for the way businesses should treat people. They just don’t directly recommend or endorse any businesses, products, or services; they just supply the public using the info on their site about businesses, and if they have met the BBB’s accreditation standards. They are going to also review both accredited and non-accredited businesses.
A business’ profile listing about the BBB contains general overview information, as being a short company bio as well as the company’s accreditation status, previous any complaints made about the business and whether they were resolved, customer testimonials, as well as the BBB’s A – F rating from the business.
16) Glassdoor
Glassdoor is surely an employee review website that assists anyone — from prospective employees to prospects to investors — experience an thought of what a clients are enjoy internally. In other words, it helps appraise the more qualitative factors of products like valuation.
Employees can share how it is like to interview and work on their companies, as well as the site shows visitors which companies are rated highest by their workers. Many employers use it to build their employment brand to enable them to target and recruit candidates, however, you could also utilize the reviews to share with you ideas internally for improvement among your management team.
Creating an employer account costs nothing, and it’s really easy to track and answer reviews. For instance, it is possible to build alerts which means you experience an email when a new review is posted so that you can acknowledge and answer every one.
Other areas for Consumer Reviews
Online reviews also exist on websites that aren’t necessarily built only to publish online reviews. Some businesses use their social presence and web site to encourage online reviews … and some brands just make them unsolicited, for better and for worse.
Here are a few websites that, if you opt to (please, decide to) may serve as additional hubs for online reviews. And they’re awesome, simply because they have enormous reach, and you’ve got some — otherwise entire — treating these properties.
17) Facebook Ratings & Reviews
Are you aware there’s a place on Facebook for fans to go away ratings and reviews of the business? There sure is … it’s named, aptly, Facebook Ratings & Reviews. It seems like about the left-hand side of the Facebook Page, and you also can’t move or eliminate it as you can other areas of the Page.
Anyone logged into Facebook can post a rating or report on a business. All they need to do is visit the Reviews portion of your Page, select the grey stars to choose a rating, then write an optional review. They’re able to make that review public, visible to friends, or visible and then them.
18) Twitter
The ridiculously fast-paced nature of Twitter can make it look like a weird spot to try and accumulate reviews. But while users may not always seek out reviews upon Twitter (until you started some sort of review hashtag, perhaps), tweets are nevertheless indexed searching results. Which means a user’s tweet, whether complimentary or less-than, could pop-up within the SERPs when someone’s trying to find reviews on your own business.
Not only that — there’s issues you can actively do with the positive tweets coming to you. For instance, we tested the portion of social proof on conversions at HubSpot, attaching three tweets that gave positive reviews with an ebook i was promoting at that time. Do you know what happened? The CTA using the three tweets converted better than the CTA without tweets. If you will “Favorite” tweets that could be positive reviews later on, it’ll be more readily found them when you wish for their services within your marketing.
19) Your own personal Website
Finally, usually the one place where you have total and utter control: your site. This is an great spot to publicize reviews you get (perhaps embed some of those tweets you favorited?) You can carve out a section of the website dedicated only to reviews and testimonials, as well as add a form so happy customers can submit their unsolicited reviews. But when you’re actively campaigning for positive online reviews and you also encounter happy customers which make you a good review try not to have accounts on sites like Yelp, Angie’s List, or Google, it’s handy to get a place on your site to share their kind words. Attempt to add testimonials to squeeze pages and product pages, too.
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