Free CMQ/OE Sample Questions and internet based Practice Exams

Free CMQ/OE Practice Test

1. One impediment to contributing to effective change is the subjects being studied may intentionally or unintentionally change their behavior since they’re aware they’re being monitored, rather than because of any fundamental facets of the experiment. This is what’s called the:

Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with Practice Questions

2. The theories of Abraham Maslow are foundational portions of which of those management styles?

Scientific management
Human relations management
Management by objective
Management by results

3. The knowledge management approach through which individuals add their knowledge to some common storehouse (such as a database) is actually a:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), but it also uses many tools that aren’t an exclusive section of the methodology. Which of those outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache method of business processes is known as the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name comes from studies of workers in a factory called Hawthorne Works during the early section of the twentieth century. The research learned that when workers know they’re being monitored during an experiment, the final results from the experiment usually are distinct from those achieved by workers taking part in the same experiment that are unaware they are being monitored. Sometimes the main difference is positive, and frequently the main difference is negative, when workers know they’re being observed during an experiment, the results will often be skewed, which has to be considered.

2. B: Human relations management. Abraham Maslow’s theories are foundational to the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which many people have called a pyramid. In the bottom include the most rudimentry physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow thought that fat loss for folks to achieve the purpose of meeting their higher-level needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The knowledge management approach through which individuals add their knowledge to some common storehouse (such as a database) is actually a codification strategy, or push strategy. One other answer choices are all instruments or strategies frequently used in knowledge management.

4. C: Five Whys. An Ishikawa diagram, also called a fishbone diagram, can be used as part of 5 Whys way of addressing the basis of the problem. The diagram concept was made by Kaoru Ishikawa, in fact it is frequently used for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache method of business processes is known as the Nine Boxes Model. It contains three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model can often be utilized in the appearance of employee training programs.
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