Free CMQ/OE Sample Questions and internet based Practice Exams

Free CMQ/OE Practice Test

1. One impediment to contributing to effective change is that the subjects being studied may intentionally or unintentionally change their behavior simply because they’re aware they’re being monitored, and never as a result of any fundamental elements of the experiment. This is whats called the:

Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with Practice Questions

2. The theories of Abraham Maslow are foundational elements of which of those management styles?

Scientific management
Hr management
Management by objective
Management by results

3. The ability management approach in which individuals add their knowledge to a common storehouse (like a database) can be described as:

Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy

4. Six Sigma has five phases (DMAIC), it also uses many tools which aren’t a proprietary area of the methodology. Which of those outside tools commonly doing work in Six Sigma would utilize an Ishikawa diagram?

TRIZ
Taguchi methods
Five Whys
Quality Function Deployment

5. The Rummler-Brache method of business processes is recognized as the:

Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers

1. A: Hawthorne effect. The name arises from studies of workers in a factory called Hawthorne Works in early area of the twentieth century. Case study discovered that when workers know they’re being monitored throughout an experiment, the results in the experiment usually are different than those achieved by workers getting involved in an identical experiment who are unaware they are being monitored. Sometimes the difference is positive, and quite often the difference is negative, however when workers know they’re being observed throughout an experiment, the outcomes are often skewed, and also this have to be considered.

2. B: Hr management. Abraham Maslow’s theories are foundational on the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by the hierarchy of needs, which many people have called a pyramid. At the end would be the most elementary physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow belief that no one is able for those to get the objective of meeting their higher-level needs if their lower level needs aren’t already being met.

3. C: Codification strategy. The ability management approach in which individuals add their knowledge to a common storehouse (like a database) can be described as codification strategy, or push strategy. Another answer options all instruments or strategies popular in knowledge management.

4. C: Five Whys. An Ishikawa diagram, also referred to as a fishbone diagram, would be included in the 5 Whys method of getting to the basis of a problem. The diagram concept originated by Kaoru Ishikawa, which is popular for product design and defect prevention purposes.

5. B: Nine Boxes Model. The Rummler-Brache method of business processes is recognized as the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually utilized in the design of employee training programs.
To get more information about Certified Manager of Quality Organizational Excellence see this useful net page